HEALTHCARENHS Yeovil District Hospital
Zero vacancies, reduced agency spend, top-20% national rankings in several areas and a top-five ranking for four-hour A&E waits.

Measured results from wards, classrooms, call centres and boardrooms that replaced the annual survey with a better place to work.
FEATURED · HEALTHCARE
With Maurice Dunster and Ali Morris, the hospital reached a 71% staff survey response rate, reduced agency spend and ranked in the national top 20% across several areas.
HEALTHCAREZero vacancies, reduced agency spend, top-20% national rankings in several areas and a top-five ranking for four-hour A&E waits.
PUBLIC SECTORZero grievances in three years; sickness absence moved from among the worst to among the lowest; Bradford scores over 1000 fell from 20 people to two.
CORPORATECustomer satisfaction up 3%, with improved morale and communication across the team.
EDUCATIONImproved staff attendance across the school — and the savings that come with it.
CORPORATEImproved efficiency, more proactive staff and a visible cultural shift — with a wider rollout planned.
UTILITIESStronger leadership confidence, more psychological safety, shared ownership of culture and higher morale.

“Culture is no longer a top-down responsibility — teams now demonstrate collective accountability.”